CANCELLATION POLICY

Thank You for choosing Selsmart! Attero Recycling Private Limited, is a company incorporated under the laws of India, having its registered office at 2, C/o Saraswati Press, Green Park, Dehradun 248001, Uttarakhand, India and corporate office at A-72/A, Sector-64, Noida 201301, Uttar Pradesh, India (“Selsmart”, “We”, “Our”, “Us”).
We operate and manage www.selsmart.in (“Website”) to provide Our users (“You”, “Your”, “Yours”) a platform to sell Your used electronic and electrical products (“Product”) conveniently and effortlessly from the comfort of Your home or office.
This Cancellation Policy (“Policy”) along with Our Terms and Conditions, Privacy Policy and Shipping Policy set out the procedure and conditions for the cancellation of Your order placed on Our Website. We request You to read the terms set out in this Policy. By accessing or using Our Website, You agree to be bound by this Policy. We may modify this Policy from time to time, with or without issuing You a notice. Your continued access or usage of this Website signifies Your acceptance of the updated Policy.
Cancellation before pick-up schedule confirmation:
You have the right to cancel Your order, free of charge, at any time before Your pick-up schedule is confirmed by Us. We cannot provide any cancellation for Your order in any circumstance after the pick-up of Your order is picked up by Us. You understand and acknowledge that We reserve the right to cancel Your order at any time at Our sole discretion.
Cancellation Process
You can cancel Your order by:
  • Cancelling on the automatic IVR call
  • Calling the toll free number listed on the website
Cancellation Fees
Your satisfaction is Our priority, and We believe in providing You with the flexibility of cancelling Your order. Whether You need to cancel due to unforeseen circumstances or a change of heart, You can do so without incurring any additional charges/ cancellation fees.
Customer Support
For any inquiries or assistance regarding order cancellations, feel free to reach out to us at: [email protected].